Revolutionizing Global Connectivity for Telecom Companies

The Challenge of Global Connectivity

B2B companies in the telecom industry struggle to provide seamless global internet access due to SIM card limitations, high roaming costs, and complex network integrations. This results in inefficiencies, increased expenses, and a poor user experience for travelers.

A SIM-less, automated solution is the key to enabling cost-effective, uninterrupted connectivity worldwide without the hassle of switching SIM cards.

Client Overview

A leading telecom SaaS startup managing dozens of contracts with cellular providers worldwide aimed to enhance their global mobile connectivity offerings. The company began with a small team of 10 employees and expanded to over 30 during the product development phase. Their goal was to simplify international internet access for travelers without the hassle of switching SIM cards and at much lower costs, leveraging a scalable SaaS platform to manage connectivity, billing, and analytics.

As part of this project, we defined the product and its target audience and features from scratch, established the product and development collaboration processes, helped the development team adopt the Agile methodology, and ensured execution on time.

Challenges

  • Complex SIM Management – Customers traveling across multiple countries required different local SIMs, leading to high costs and operational inefficiencies.
  • Data Tracking & Billing – Managing massive data consumption across various locations was challenging, impacting accurate usage-based billing.
  • Scalability Issues – The company needed a robust SaaS solution to track millions of data points from mobile hotspots worldwide.
  • Rapid Growth – The company expanded from 10 to 30+ employees, requiring scalable processes and structured SaaS product development.

Solution

We developed a **SaaS-powered SIM-less mobile hotspot** paired with a scalable SaaS platform, enabling seamless global internet connectivity without the need for multiple SIM cards.

  • IoT-Powered Mobile Hotspot – A SIM-free device that dynamically connects to local networks for cost-effective, reliable internet access in any country.
  • SaaS-Based Tracking & Billing – A big data-driven SaaS platform that monitors device status, tracks data consumption, and automates customer billing based on usage.
  • Advanced Reporting & Analytics – The SaaS system generates detailed reports, providing insights into network performance, usage patterns, and cost optimization.

Implementation

  • The SIM-less mobile hotspot was integrated with cellular providers worldwide, ensuring automatic local network selection.
  • The SaaS tracking solution was built using big data database engines to efficiently process large-scale IoT data.
  • The SaaS platform was adopted by B2B companies renting mobile devices to their B2C travelers, streamlining internet access for global users.
  • We worked closely with the engineering teams to define clear SaaS product development processes, prioritize features, and align development with business needs.
  • As the company grew from 10 to 30+ employees, we implemented Agile methodologies to maintain development speed and efficiency.

Results

  • Seamless Global Connectivity – Customers accessed reliable internet in any country without SIM switching.
  • Lower Costs for End Users – By using local networks instead of roaming SIMs, customers benefited from competitive pricing.
  • Accurate, Automated Billing – The real-time SaaS tracking system ensured precise usage-based charging.
  • Scalability & Performance – The big data-powered SaaS solution efficiently handled large-scale device tracking.
  • Optimized Development & Execution – By implementing Agile processes, we ensured faster iteration cycles, better collaboration, and timely delivery.

Conclusion

Our SaaS-powered SIM-less mobile hotspot solution transformed global connectivity for telecom companies, eliminating SIM card dependency while ensuring cost efficiency, automation, and a seamless user experience. The structured SaaS product strategy, clear development roadmap, and Agile methodology adoption played a key role in driving this project to success, supporting the company’s rapid growth from a small startup into a scalable, structured organization.